Privacy Policy

---

Effective Date: 06/22/2025

Last Updated: 08/22/2025

At OT Technologies LLC we value your privacy and is committed to protecting personal and organizational information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website ottechnologies1.com, purchase IT hardware, software, or SaaS solutions, or engage with us as a client, partner, or vendor.

1. Information We Collect

We collect and process information necessary to provide our technology resale and SaaS services, including:

A. Information You Provide Directly

• Contact details: name, email address, phone number, mailing/billing address
• Business information: company name, role, procurement details
• Account login credentials (if applicable for portals or SaaS solutions)
• Payment and transaction details (processed securely via third-party providers)
• Procurement requests, RFP/RFQ responses, and compliance-related documents
• Support inquiries or communications with our sales and technical teams

B. Information Collected Automatically

• Device and browser type, IP address, and operating system
• Website usage data (pages visited, time spent, referral sources)
• Cookies, analytics, and session tracking technologies

C. Information from Third Parties

• Manufacturer and distributor partners (e.g., IBM, Dell, Lenovo, HPE, Arrow, Ingram Micro) for licensing and fulfillment
• Analytics providers (e.g., Google Analytics)
• Credit and compliance screening providers (for government and enterprise engagements)

2. How We Use Your Information

We use collected information for the following business purposes:

• To fulfill hardware, software, and SaaS licensing requests
• To provide account management, customer support, and onboarding services
• To process transactions, billing, and renewals
• To support compliance, security, and audit requirements for federal, state, local, and enterprise contracts
• To deliver product updates, service notifications, and technical advisories
• To analyze usage trends and improve website performance
• To send marketing communications about solutions and offerings (where permitted)

3. How We Share Your Information

We do not sell personal information. We may share data in the following contexts:

• Technology Partners & Distributors: To fulfill orders, enable SaaS licensing, provide customer support, and deliver warranties (e.g., IBM, Dell, HPE, Lenovo, Arrow ECS, Ingram Micro).
• Service Providers: With vetted third-party vendors providing payment processing, hosting, CRM, marketing automation, or analytics services.
• Regulatory & Legal Compliance: To comply with U.S. federal, state, and local government contract requirements, audits, or legal obligations.
• Business Transactions: In connection with a merger, acquisition, or restructuring of OT Technologies LLC.
• With Consent: Where you authorize specific disclosures.

4. Data Retention

We retain personal and business data only as long as necessary to:

• Fulfill contractual obligations (including SaaS renewals and IT hardware warranties)
• Maintain compliance with federal and state procurement regulations
• Satisfy financial and legal recordkeeping requirements

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect information. These include:

• Encrypted data storage and transmission
• Access controls and authentication protocols
• Vendor and partner due diligence for data protection compliance

While we employ commercially reasonable measures, no system can guarantee 100% security.

6. Cookies & Tracking

Our website uses cookies, pixels, and similar technologies to:

• Enable functionality (e.g., customer portals, login sessions)
• Analyze site traffic and performance
• Support targeted communications to clients and prospects

You can disable cookies via your browser, though some services may not function properly.

7. Your Rights

Depending on your jurisdiction, you may have rights under GDPR, CCPA/CPRA, and other data protection laws, including:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate records
• Deletion: Request deletion of certain data (subject to compliance obligations)
• Marketing Opt-Out: Unsubscribe from promotional communications
• California (CCPA/CPRA): Rights to know, delete, and opt out of data sharing
• EU/UK (GDPR): Rights to restrict processing and object to automated decision-making

Requests may be submitted to [Insert Privacy Contact Email].

8. Children’s Privacy

Our services are designed for business and government entities and are not directed toward children under 13. We do not knowingly collect data from minors.

9. Government & Enterprise Client Considerations

As a Value-Added Reseller (VAR) and SaaS reseller to Federal, State, Local, and Education (SLED) clients, OT Technologies complies with applicable procurement, security, and privacy standards, including:

• Data handling consistent with vendor/manufacturer security practices
• Support for agency-specific compliance requirements (e.g., FedRAMP, NIST, SOC 2) when applicable to licensed SaaS platforms
• Confidential treatment of procurement and bid-related data

10. Third-Party Links

Our site may contain links to third-party websites or portals (e.g., manufacturer support, SaaS login pages). We are not responsible for their privacy practices.

11. International Transfers

If you access our services from outside the United States, your information may be processed in the U.S. and other jurisdictions with different data protection standards.

12. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions or privacy requests, please contact:

OT Technologies LLC

300 President Clinton Avenue B

Little Rock, AR 72201

Email: oliver.thomas@ottechnologies1.com

Phone: 5014096109